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Salesforce Certified Education Cloud Consultant Sample Questions:

1. The Advancement office is evaluating the capabilities of Education Cloud. The office needs to ingest, harmonize, and analyze batch data from its Education Cloud org and other systems.
Which solution should the consultant recommend?

A) Data Processing Engine
B) Flow with evocable action
C) Data Cloud

2. A large university has a Career Service Center that provides career advice to current students and alumni. Staff provide advice ...... the phone, via email and face-to-face. Students and alumni are served on a first come, first served basis and are rarely assigned to a specific advisor.
What should the consultant recommend to meet the requirement?

A) Appointment Scheduling
B) Queue Management
C) Success Teams
D) Assignment Rules

3. A university joined the Open Source Commons & Community Sprints group in the Power of Us Hub. However, they were unable to find current or past Open Source Commons projects that meet their needs.
Which additional Power of Us Hub group can the consultant recommend so the university can find and collaborate on current open source projects?

A) SFDO Open Source Contributors
B) CumulusCI (CCI)
C) SFDO Major Release Announcements
D) Sector: Higher Education

4. A university works with business professionals through a continuing education program. Corporate recruiters work with employers to sponsor these programs.
Which object should recruiters use to track the progress of sponsorship requests?

A) Campaign
B) Program Plan
C) Opportunity
D) Affiliation

5. Staff in Continuing and Professional Education use Salesforce and Pardot for marketing and management of its certificate programs. Staff occasionally need to view course payment information that they can access in a separate transaction system. The system admin wants Salesforce to contain only CRM data for reports and automation.
Which data management strategy should the consultant recommend for course payment information?

A) Migrate course payments to pardot and Salesforce.
B) Manage course payments in the transaction system and Pardot.
C) Manage course payments in the transaction system.
D) Integrate course payments from Salesforce to the transaction system.

Solutions: