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Salesforce Certified Slack Consultant Sample Questions:

1. Your client is launching Enterprise Grid and has a requirement to allow some members to log in to Slack using their username and password.
What settings should you recommend to make sure the members are able to log in?

A) In the workspace admin dashboard, under SSO settings, upload a csv list of the members to be excluded from using SSO.
B) In the workspace settings dashboard, under SSO settings, manually add members to be excluded from using SSO.
C) In the org settings dashboard, under SSO settings, manually add members to be excluded from using SSO.
D) In the org settings dashboard, under SSO settings, upload a csv list of the members to be excluded from using SSO.

2. You are helping your client plan a grid migration, and they ask you what will happen to the URL of the existing workspace after the migration is complete.
What should you tell them about the existing workspace URL?

A) It will remain the same and take users back to the original workspace outside the grid org.
B) It will remain the same but stops working.
C) It will remain the same and take users to the workspace within the grid org.
D) It will automatically be updated with a randomly generated new URL.

3. Your client is trying to add a custom field for all members to add their favorite dessert in Slack profile.
How would you recommend they set up this field?

A) In their IDP, add a field "Favorite Dessert". Edit the field to update from SCIM and publish the changes.
B) In the org admin dashboard, select Profile, then open the Configure Profiles section and add a field
"Favorite Dessert". Edit the field to update from API and publish the changes.
C) In the org admin dashboard, select Profile, then open the Configure Profiles section and add a field
"Favorite Dessert". Edit the field to update from SCIM and publish the changes.
D) In the org admin dashboard, select Profile, then open the Configure Profiles section and add a field
"Favorite Dessert". Publish the changes.

4. You are preparing your client for a migration of two workspaces into a grid. In the pre-migration report, a single user is flagged under the "Duplicated and Illegal Usernames" section of the report. This user has the same username on both of the migrating workspaces, but different email addresses.
What is the recommended way to resolve this issue?

A) Update both user emails to match the email used for SSO.
B) Change one of the usernames so they are not duplicated.
C) Make this user a multi-channel guest.
D) Deactivate one of the accounts to remove the conflict.

5. Your client insists on designing their grid based on the company's org chart and creating workspaces for each department. Through discovery, you discover that the departments are very collaborative and employees frequently collaborate outside their teams and across departments.
Which grid design best practice is most appropriate for this client?

A) Provide an overarching, easy-to-follow structure to the grid.
B) Create the minimum number of workspaces to meet your users' needs.
C) Create workspaces for each department.
D) Create workspaces based on how information is naturally shared.

Solutions: