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Cisco SMB Solutions for Account Managers Sample Questions:
1. What selling feature is available across all Cisco SPA IP Phones?
A) Wi-Fi and Bluetooth
B) high-definition voice
C) interactive video
D) dynamic softkeys
2. Small businessowners make decisions based on solving business challenges. What are three methods that are used to clarify the solution being delivered in the solution recommendation or proposal?
A) better marketing campaigns
B) increase market share
C) repackage and pricing strategy
D) train employees
E) operational efficiency
F) customer responsiveness
3. Which two key purchase decision factors are most important to a target customer considering the Cisco Unified Communications 300 Series? (Choose two.)
A) Customization
B) Service
C) Bandwidth
D) Cost
E) Scalability
4. Which two options are key competitive selling messages for Cisco 200 Series Switches?
(Choose two.)
A) Part of a comprehensive network portfolio
B) Provides UTM security
C) Managed as a single stackable unit
D) Solution-based integration into cloud services
E) Competitively priced
5. What are three advantages of using Cisco Smart Business Roadmap over traditional selling methods? (Choose three.)
A) Better client referrals
B) Creates long-term client relationships
C) Eliminates competition increases velocity of order flow
D) Increases professional services revenue
E) Challenges prospect's IT infrastructure
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B,E,F | Question # 3 Answer: B,D | Question # 4 Answer: A,E | Question # 5 Answer: B,C,D |

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