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Microsoft Managing Microsoft Dynamics Implementations Sample Questions:

1. As part of the application consultant team, you are responsible for Business Process Analysis. Select the most appropriate descriptions of Business Process Analysis as defined by the Sure Step Business Process Analysis Cross-Phase.
Choose the 2 that apply.

A) In the Design and Development phases, the Business Process Analysis activities involve reviewing and updating the documented future (to/be) business process flows.
B) Business Process Analysis begins with workshops that explore the current (as/is) processes. The future (to/be) processes are not covered in these workshops. These workshops are finalized in the Analysis phase.
C) Business Process Analysis begins with workshops designed to explore the current (as/is) processes. The future (to/be) processes are also documented as an output from these workshops. These orkshops are finalized in the Analysis phase.
D) In the Design and Development phases, no Business Process Analysis activities are executed because these phases do not require further analysis.

2. You have finished all customization efforts and are now focussed on the Go-live date and obtaining user
acceptance sign-off. You need to execute user acceptance tests.
What are the elements of good user acceptance tests scripts?
Choose the 2 that apply.

A) The UAT scripts should include the necessary customer data that will allow the corresponding transaction to be completed without error.
B) UAT scripts should focus on the daily transactions that system users perform.
C) The UAT scripts should include demo data that will allow the corresponding transaction to be completed without error.
D) UAT scripts should focus on the requirements as recorded in the functional requirements document and validated by the customer.

3. Your team needs to implement a Microsoft Dynamics solution for a large enterprise business that has complex business requirements and four globally distributed sites. Although each site has unique business needs, the company wants to implement a uniform solution across all sites.
Which implementation approach does Sure Step typically recommend?

A) The Enterprise Project Type with a Single Site Build approach
B) The Agile Project Type with an iterative, incremental process for developing Microsoft Dynamics solutions
C) The Standard Project Type
D) The Enterprise Project Type with a Multi Site Core Build approach

4. You need to transfer knowledge of the Microsoft Dynamics solution to the customer resources. You also need to train the people who will be using and maintaining the system after Go-live.
Which Sure Step Cross-Phase provides information about these dependencies?

A) Training Cross-Phase
B) Deployment Cross-Phase
C) Communication Cross-Phase
D) Quality and Testing Cross-Phase

5. A prospective customer asks your sales person to prove that the proposed solution supports the specific
industry requirements. You need to ensure due-diligence is achieved.
What should you recommend?
Choose the 2 that apply.

A) A joint application design (JAD) or prototyping session where the software values/code tables are configured or populated in the session.
B) A demonstration of the software and processes through realistic Customer Business Scenarios that include representative customer data.
C) A scripted and well prepared proof of concept.
D) A system test or demonstration of exactly how the software will be used at the customer site; participants must have an expectation that the project is still in design and feedback on key points is needed.

Solutions: