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Avaya Workforce Engagement Support Certified Sample Questions:

1. You are analysing the IP Capture log for troubleshooting an integration recording issue. Which statement is true about the information Included in this log?

A) It received CTI events.
B) It showed CTI metadata association.
C) It recorded management information.
D) It showed CTI statistics.

2. In the archive configuration, which service runs on a Recorder or standalone Central Archive service and performs the actual archive activity?

A) Recorder Archiver Service
B) Archive Web Service
C) Archive Database
D) Content Server

3. On
a new computer, you are trying to log into the Enterprise Manager for the Application Server. Enterprise Manager is accessible from your Old PC. On the new computer, when you navigate to
http://*frameworkserver*wfo, Internet Explorer closes with no error. What is causing this problem?

A) You are using Internet explorer 11.
B) You are using the wrong URL.
C) You have the pop-up blocker turned on.
D) You so not have network connectivity to the Application Server.

4. Which log covers the Central Application Database server installation in Avaya Workforce Engagement?

A) \logs\CommonDB\Summary
B) \logs\centralApp\Summary
C) \logs\centralDWH\Summary
D) \logs\centralContact\Summary

5. In any Avaya Workforce Engagement installation, some procedures are the Customer's responsibility.
Which three procedures are the customer's responsibility (Choose three)

A) Prepare SSRS for reports ingestion.
B) Antivirus installation
C) Firewall configuration
D) SSL certificates preparation
E) SR tool software installation

Solutions: