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Microsoft AB-620 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Deploy, Monitor, and Optimize AI Agents | - Iterative improvement and lifecycle management - Monitoring performance and analytics - Publishing and deploying copilots |
| Governance, Security, and Compliance | - Environment management in Power Platform - Data protection and responsible AI practices - Managing access control and authentication |
| Plan and Design Copilot Studio AI Agents | - Designing conversation flows and agent behavior - Requirements analysis for AI agent solutions - Selecting Copilot Studio capabilities and architecture approach |
| Integrate External Systems and Data Sources | - Integrating Dataverse and Power Platform components - Using Power Automate for workflow orchestration - Connecting Azure services and APIs |
| Build and Configure AI Agents in Copilot Studio | - Using generative AI and prompt engineering in Copilot Studio - Creating and configuring copilots and topics - Configuring actions, plugins, and connectors |
Microsoft Designing and Building Integrated AI Agent Solutions in Copilot Studio Sample Questions:
1. A company is building an agent topic in Copilot Studio.
The topic must meet the following requirements:
- Collect structured user input in a single step.
- Store the submitted values for use later in the conversation.
You need to configure the topic based on the requirements.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A) Add input fields to the card and include an Action.Submit button.
B) Paste the card JSON into a Message node to collect the user's response.
C) Use the latest Adaptive Card schema version in all channels to ensure full feature support.
D) Use Action.Execute for the button so the card can run commands across channels.
E) Add an Ask with Adaptive Card node to the topic.
2. You are testing an agent in a development environment and need to verify how it responds across multiple conversation paths before publishing to production. What should you use?
A) Power BI
B) Directly editing the production channel
C) Deleting and recreating topics
D) The Test panel in the authoring canvas
3. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear on the review screen.
An agent uses a flow that calls an external service which can occasionally fail or time out.
When a failure occurs, the agent must meet the following requirements:
- Must not terminate silently.
- Must send a notification containing the error details.
You need to configure the agent flow so that failures are handled in a controlled and predictable way.
Solution: Configure run after conditions for failure paths.
Does the solution meet the goal?
A) Yes
B) No
4. Drag and Drop Question
A company needs to ground an agent in Copilot Studio answers using live enterprise data from a supported system via a Microsoft Power Platform connector.
To meet the business needs, the builder must meet the following requirements:
- Authenticate using a valid connection.
- Add the connector as a real-time knowledge source.
- Select the tables for knowledge grounding.
You need to add a Power Platform connector as a real-time knowledge source for the agent.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
5. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear on the review screen.
A team is implementing ALM for agents in Copilot Studio across multiple environments.
The team requires a consistent way to manage and transport agent assets.
You need to recommend a solution that supports creation and use of ALM scenarios for agents in Copilot Studio.
Solution: Builders can change environment variable values directly in Copilot Studio to complete ALM configuration without administrative tools.
Does the solution meet the goal?
A) Yes
B) No
Solutions:
| Question # 1 Answer: A,E | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: Only visible for members | Question # 5 Answer: A |

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