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Salesforce Sales-Con-201日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Data Management | 15% | - Ensure data quality and scalability - Manage data governance and maintenance - Data migration and integration considerations |
| Predictive and Generative AI | 13% | - Use AI tools in Sales Cloud and Agentforce for Sales - Apply Trusted AI Principles and ethical guidelines |
| Practical Application of Sales Cloud Expertise | 33% | - Configure Products, Price Books, Quotes, and multi-currency settings - Apply security models: sharing rules, role hierarchy, Account/Opportunity Teams - Build end-to-end sales processes from Lead to Close - Leverage Campaigns and integration tools |
| Implementation Strategies | 15% | - Plan deployment and post-implementation improvements - Align sales processes with organizational goals - Translate business requirements and KPIs into Sales Cloud solutions |
| Consulting Practices | 14% | - Discovery, requirement analysis, and solution design - Facilitate successful engagements and adoption - Project management and delivery lifecycle |
| Sales Lifecycle | 23% | - Design reports and dashboards based on KPIs - Analyze sales and marketing processes - Select appropriate features: Sales Engagement, Territory Management, Forecasting, Einstein AI |
Salesforce Certified Sales Cloud Consultant (Sales-Con-201日本語版) Sample Questions:
1. プロジェクトの展開後、エンドユーザーによっていくつかのバグが発見され、プロジェクトチームによって優先順位が付けられた。
コンサルタントはこれらの問題をどのように解決すべきでしょうか？
A) 開発サンドボックスでユーザー受け入れテスト (UAT) を実行します。
B) ステージング環境で問題解決リリースを構築します。
C) 開発サンドボックスで問題解決リリースを構築します。
2. Cloud Kicksの営業担当者は、リードを手動で作成し、アップロードする責任を負っています。マーケティング部門は、一部のリードに重要な情報が欠落していることに気づきました。
コンサルタントは、主要なフィールドにデータが入力されるようにするために、どの機能を使用すべきでしょうか？
A) 必須項目
B) キーフィールドを含むパス
C) 画面の流れ
3. コンサルタントが新規顧客と面談し、Sales Cloud導入のための展開戦略を策定している。
コンサルタントは、計画段階でどのようなことを行うべきでしょうか？そうすることで、導入の成功を確実にできるのでしょうか？
A) 目標、指標、プロジェクトスケジュール、および販売プロセスを定義します。
B) 使用するSalesforceの機能と関数を特定します。
C) 提案された解決策のプロトタイプを設計します。
4. Cloud Kicksは、地域別予測機能により、販売地域間の予想収益を比較したり、どの地域が1か月で最も多くの取引を成立させたかを判断したりすることを可能にします。地域階層は3つのブランチと子地域から構成され、予測マネージャーはそのうちのいくつかに配属される場合があります。
予測マネージャーはどのような行動をとることができるか？
A) 階層に地域予測を追加します。
B) 予測をSales Cloudユーザーと共有します。
C) 販売アプリに予測タブを追加します。
5. Cloud Kicksは、営業担当者が、収益額に対する各チームメンバーの分配率が100%未満の場合、その分配率を確認できるようにしたいと考えています。
コンサルタントはどの帰属分析方法を推奨すべきでしょうか？
A) 機会オーバーレイ分割
B) 機会割合配分
C) 機会金額の分割
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: B |
