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Salesforce ED-Con-101 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Reporting and Analytics | - Education Cloud reporting capabilities
|
| Program and Academic Operations | - Course and program management
|
| Security and Access Control | - Role-based access and permissions
|
| Student Experience and Engagement | - Student portals and experience design
|
| Data Management and Integration | - Data architecture and integration patterns
|
| Student Lifecycle Management | - Recruitment and admissions processes
|
| Education Cloud Fundamentals | - Salesforce Education Cloud architecture overview
|
Salesforce Certified Education Cloud Consultant Sample Questions:
Question 1
A university works with business professionals through a continuing education program. Corporate recruiters work with employers to sponsor these programs.
Which object should recruiters use to track the progress of sponsorship requests?
A. Campaign
B. Program Plan
C. Opportunity
D. Affiliation
Question 2
An institution has centralized email communications for alumni. Departments across the university should only be able to view their team's content.
What should a consultant recommend to meet this requirement?
A. Einstein Account-Based Marketing
B. Salesforce Data Management Platform
C. Pardot Business Unit
D. Marketing Cloud Business Unit
Question 3
A university wants to improve student retention by developing a tool for students to engage at scale, find answers to common questions and resources, and allow students to interact with student organizations.
What should a consultant recommend to meet this requirement?
A. Interaction Studio
B. Pardot Engagement Studio
C. Experience Cloud
D. Einstein Bots
Question 4
A university is working with a consultant to install and configure the Education Data Architecture (EDA). The university uses the Default Account Model. The university wants accounts to include the first and last name of each contact at the time the contact is created.
Which action should the consultant take in EDA Settings to meet this requirement?
A. Edit Administrative Account Name Format.
B. Set the Account Model to Household.
C. Select the Run Backfill button.
Question 5
A university plans to use a sandbox for staff training. Since sandbox environments contain personal information, the university needs a solution that will keep sensitive information anonymous.
What should the consultant recommend to ensure that student information remains private?
A. Event Monitoring
B. Formula Fields
C. Salesforce Shield
D. Salesforce Data Mask
Solutions:
| Question 1 Answer: C | Question 2 Answer: D | Question 3 Answer: C | Question 4 Answer: A | Question 5 Answer: D |

PDF Version Demo





