Salesforce AP-207 exam dumps : Energy and Utilities Cloud Accredited Professional

  • Exam Code: AP-207
  • Exam Name: Energy and Utilities Cloud Accredited Professional
  • Updated: Aug 26, 2026     Q & A: 77 Questions and Answers

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Salesforce AP-207 Exam Syllabus Topics:

SectionObjectives
Topic 1: Salesforce Energy & Utilities Cloud Capabilities- Asset and service management
  • 1. Work orders and field service concepts
    • 2. Asset tracking and lifecycle management
      - Core platform capabilities
      • 1. Energy and Utilities Cloud features
        • 2. Industry data model concepts
          Topic 2: Energy and Utilities Industry Fundamentals- Energy and utilities business processes
          • 1. Customer lifecycle in utilities
            • 2. Utility operations overview
              Topic 3: Customer Engagement and Experience- Digital customer experience
              • 1. Self-service portals
                • 2. Customer communication flows
                  - Customer service operations
                  • 1. Case management in utilities
                    • 2. Omni-channel support concepts
                      Topic 4: Metering, Billing, and Usage Management- Meter data handling
                      • 1. Usage data ingestion concepts
                        • 2. Consumption tracking
                          - Billing processes
                          • 1. Billing workflows overview
                            • 2. Rate and tariff concepts
                              Topic 5: Integration and Data Management- System integration concepts
                              • 1. External system connectivity
                                • 2. API-based integration
                                  - Data management
                                  • 1. Data quality and governance basics
                                    • 2. Data model alignment

                                      Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

                                      1. An energy utility company is implementing the Customer Acquisition Management application. The application should support unauthenticated self-serve portal users.
                                      What's the preferred method to configure the application security to meet the requirement?

                                      A) A consultant should assign an EnergyftuntimeB2CSales sample permission set to the Guest User profile and an Energyfiuntime82CSalesCustomerCommunityUser sample permission set to customer community users.
                                      B) A consultant should assign an EnergyRuntimeSales sample permission set to the Guest User profile and an EnergyRuntimeSalesCustomerCommunityUser sample permission set to customer community users.
                                      C) The Customer Acquisition Management application cannot support unauthenticated self serve portal users
                                      D) A consultant should create new permission sets to grant appropriate access to all required objects.


                                      2. An energy company wants to accurately price quotes for new. small and medium businesses, which two scenarios would require integration to a third-party system?

                                      A) The potential customer began their journey using WhatsApp.
                                      B) Some customers existed on a legacy billing system from previous contracts
                                      C) Credit ratings are actively used as a pricing input for small and medium business customers
                                      D) Meter technical data is required from the Distributed System Operator (DSO) m order to confirm supply is possible


                                      3. When using IDX Workbench and Google Chrome as the default browser, then migrated OmniScripts, integration procedures, and FlexCards will automatically activate in the target org.
                                      How should a consultant manually configure this automatic activation feature in the system if a different browser is used?

                                      A) By Installing Node.js + Visual Studio
                                      B) By Installing Node.js + Puppeteer module
                                      C) By Installing Node.js + Velocity Build Tool
                                      D) By Installing Node.js + SFDX


                                      4. An energy company was onboarded on Energy and Utilities Cloud. They want to see now many Energy and Utilities Cloud licenses are assigned.
                                      What's the most effective way to check for the number of their assigned Energy and Utilities Cloud licenses?

                                      A) Go to Setup -> Company Information -> Permission Set Licenses.
                                      B) Execute a SOQL query to retrieve the license count
                                      C) Call Salesforce Support to get the Energy and Utilities Cloud information.
                                      D) Go to Setup -> installed Packages -> Vlocity CMT to see the Energy and Utilities Cloud license information.


                                      5. An energy company wants to show users monthly billed usage information when the user starts the Move Out guided business processes in Energy and Utility Cloud, The usage information is stored in a third-party system with available APIs.
                                      Which three steps must the consultant complete to achieve the required outcome?
                                      Choose 3 answers

                                      A) Configure integration with Customer Information System.
                                      B) Modify the standard Move Out process to invoke the Integration Procedure and present the result to the user,
                                      C) Create a new Move Out process to invoke the Integration Procedure and present the result to the user.
                                      D) Configure integration with Meter Data Management System
                                      E) Configure Integration Procedure to fetch the data from the third-party system using available APIs.


                                      Solutions:

                                      Question # 1
                                      Answer: A
                                      Question # 2
                                      Answer: C,D
                                      Question # 3
                                      Answer: B
                                      Question # 4
                                      Answer: A
                                      Question # 5
                                      Answer: B,C,E

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