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Nokia SDM_2002001050 Exam Syllabus Topics:

Nokia SDM Certification - NI Sample Questions:

1. In NSN we are working with five competence levels. What's the name of level 5?

A) World-class.
B) Outstanding.
C) Excellent.
D) Initial.

2. In today's project status meeting with the customer, the customer PM stated the following: " The supplier of the transmission network has a huge delay, you can't start with your activities at the moment".How does the PM react?

A) Initiate a meeting with the relevant stakeholders in NSN (CT, SSM's, project members) in order to align the way forward and up sell strategy.
B) No reaction needed as the resources can be utilised for other projects.
C) Start discussions about possible claims immediately in the meeting in order to have them on the table already.
D) Make a re-planning of the project and immediately release the resources.

3. Why is the Project Resource Plan required during the 'Create Customer Solution' Phase?

A) To initiate recruitment of project team.
B) To reserve resources from Resource Manager.
C) In order to make a services cost calculation.
D) To reserve subcontractor resources.

4. A roll-out project has known a very difficult start with lots of delay. The customer now wants a meeting to discuss the project status and some key issues. What kind of report and KPI's could be used to demonstrate to the customer that the project is now under control and improving?

A) Report showing Order intake figures, Cash flow and PARD KPI from beginning of the project till today.
B) Report showing the amount of ordered equipment and their delivery lead-times.
C) Report showing RA + TILT KPI from beginning of the project till today.
D) Report showing the PARD and TILT KPI from beginning of the project till today.

5. There is a shortage in the delivery of a certain type of antenna needed for sites in your project. The customer is pushing you to complete the installations. What's the best way to proceed ?

A) Tell the Customer that we have a force majeure issue that will impact the rollout and you will push Logistics to deliver the required antenna.
B) Install a different antenna and replace it later when the correct model arrives.
C) Install a different antenna with similar characteristics and proceed with the rollout.
D) Notify the Customer about the issue and propose acceptable alternatives supported by Network Planning experts.

Solutions: