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Salesforce Plat-UX-101 Exam Syllabus Topics:

Section	Weight	Objectives
Strategy and Governance	17%	- Define UX strategy and governance 1. Establish design guidelines and standards 2. Collaborate with stakeholders and teams 3. Plan UX roadmap and adoption
Testing	11%	- Validate and test designs 1. Conduct usability testing and heuristic evaluation 2. Gather feedback and iterate designs 3. Measure design success and adoption
Design System Implementation	20%	- Leverage SLDS and design standards 1. Maintain consistency and branding 2. Adapt designs for mobile and different devices 3. Use SLDS components and tokens
Discovery	13%	- Gather user requirements and plan design strategy 1. Apply user research methods 2. Identify user personas and their workflows 3. Translate business needs into user-centered goals
Human-Centered Design	12%	- Apply design thinking and human-centered principles 1. Design for accessibility and inclusivity 2. Align design with Salesforce best practices 3. Define problem statements and design principles
Declarative Design	27%	- Design using Salesforce declarative tools 1. Optimize page layouts, record types, and views 2. Apply Salesforce Lightning Design System (SLDS) 3. Use Lightning App Builder and Flow for user experience 4. Design navigation and information architecture

Salesforce Certified Platform User Experience Designer Sample Questions:

Question #1

A realty company provides a way for customers to shop for homes and contact real estate agents online. The company's brokers use some of the Salesforce standard functionality to track home buyers. Which two standard Salesforce objects should be used in this experience?

A. Case and Contact
B. Opportunity and Contact
C. Account and Contact

Reveal Solution Discussion 0

Correct Answer: C 🗳️