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CompTIA PD1-001 Exam Syllabus Topics:

CompTIA PDI+ Beta Sample Questions:

Question 1

Which of the following is used for outgoing email traffic?

A. ISIS
B. POP3
C. LDAP
D. SMTP

Question 2

The technician servicing a MFP suspects that the fuser lamp may have failed. Which of the fol owing steps will confirm this?

A. Plug the lamp directly into an outlet, bypassing the MFPs internal components.
B. Replace the lamp with a new one.
C. Check the lamps continuity using an ohmmeter.
D. Hold the lamp up to the light to see if the filament is intact.

Question 3

A client asks the technician to move their color laser unit to another area in the office. The machine is on a counter top that does not move and it weighs roughly two hundred pounds. Which of the following would be the BEST answer for this request?

A. The technician cannot help because of safety issues.
B. The technician will return with assistance to move it.
C. The technician asks the customer to assist.
D. The technician offers to move it by themselves.

Question 4

Which of the following is the MOST likely cause of light images when scanning?

A. Cracked lens
B. No output from the CCD
C. Wrong scanner driver
D. Dirty mirrors

Question 5

Which of the following procedures should be performed with the use of an anti-static wrist strap?

A. Upgrading the firmware
B. Cleaning the platen glass
C. Removing a paper tray
D. Replacing a circuit board

Solutions: