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HP HP2-B116 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Sales Strategies and Positioning | - Presenting HP solutions
|
| Customer Needs and Market Segmentation | - Understanding customer requirements
|
| HP Document Solutions Product Portfolio | - Solution offerings
|
| Closing the Sale and Implementation | - Sales closure techniques
|
HP Selling HP Document Solutions Sample Questions:
1. What is the main reason a salesperson should consider selling HP document solutions?
A) higher sales volume and overheads, and the opportunity to change the customer's workmethods to increase head count and reduce costs
B) increased sales of MFPs and the opportunity to sell HP scanners and digital senders
C) increased sales of printers and the opportunity to sell moresupplies
D) higher revenue and sales margins, and the opportunity to change the customer's work methods to increase efficiency and reduce costs
2. What are the benefits of an HP document solution sale to both you and your customer?
A) increased sales of printers and a great deal for the customer
B) higher sales volumeand overheads, and the opportunity to change the customer's work methods to increase head count and reduce costs
C) higher revenue and sales margins, and the opportunity to change the customer's work methods to increase efficiency and reduce costs
D) increased sales of MFPsand greater customer satisfaction
3. Which question can a salesperson ask a customerto ascertain if the customer is a potential prospect for an access control solution from HP?
A) Would you like to restrict unauthorized output?
B) Do you want to deploy HP printers on non-HP platforms?
C) Do you need to securely deploy new printers?
D) Do you require bill heavy print users?
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: A |

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