Salesforce AP-221 Value Pack (Frequently Bought Together)

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Salesforce AP-221 Exam Syllabus Topics:

Salesforce Process Automation Accredited Professional Sample Questions:

Question 1

Which process must be automated using Flow Builder?

A. Whenever posting to Chatter is involved.
B. Whenever time-based actions are involved.
C. Whenever outbound messages are involved.
D. Whenever deletion of records is involved.

Question 2

Universal Containers (UC) requested that the billing address on all of their branch offices (accounts) be updated when the HQ office account record billing address is updated. How can UC accomplish this using platform capability?

A. Use Apex to update the billing address.
B. Use the dataloader to update the records
C. Create a formula field from the address
D. Create a flow to handle the billing address update.

Question 3

For a banking institution, which scenario is a good use case for Salesforce Flow for Service?

A. When a customer wants to locate a branch near their home, the agent locates a nearby office.
B. When a customer applies for a loan, the service agent runs a credit history check, completes the application, and processes it.
C. When agents get a break, they use the Actions and Recommendations component to map out where to go for lunch.
D. When a customer calls and wants to confirm an account balance, the service agent can look it up.

Question 4

Cloud Kicks (CK) is evaluating outbound message actions to send pricing updates to an external system. Which statement is true?

A. Admin can configure up to 5 outbound message types for guaranteed delivery.
B. Audit trail is not available for outbound messages.
C. Outbound messages could potentially be delivered out of order.
D. If the endpoint is unavailable, outbound messages are lost after 3 unsuccessful retries.

Question 5

Which of the following is the only resource that can change during a Flow?

A. Text Template
B. Formula
C. Stage
D. Variable

Solutions: