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Apple 9L0-403 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| File Systems and Data Management | 20% | - HFS+ file system structure - File management and metadata - Time Machine backup and recovery |
| Applications and Processes | 15% | - Troubleshooting application issues - Managing processes and activity monitor - Application environments and frameworks |
| System Management and Troubleshooting | 15% | - System startup and recovery modes - Peripherals and printing - System logs and diagnostics |
| Installation and Initial Configuration | 15% | - Installing Mac OS X v10.6 Snow Leopard - Upgrading and migrating data - Setup Assistant and system configuration |
| User Accounts and Security | 20% | - User account types and management - Keychain and security settings - File system permissions and ownership |
| Network Configuration | 15% | - TCP/IP configuration and services - Network settings and connectivity - Network troubleshooting tools |
Apple Mac OS X Support Essentials 10.6 Sample Questions:
Review the two screenshots of the contents of the /Users/admin/Downloads/ folder, and then answer the question below.
Which statement describes why the file "MyDocument.pdf" is displayed in Terminal but not in the Finder?
- A. The file has an active access control list.
- B. The file's sticky bit is enabled.
- C. The file's hidden flag is enabled.
- D. The file is stored in an aliased location.
Correct Answer: C 🗳️
If the Shift key is held down while booting Mac OS X, which four events occur?
Choose four.
- A. Third-party fonts load.
- B. Essential KEXTS load.
- C. User LaunchAgents load.
- D. KEXTS load from /library/extensions.
- E. Launchd process starts.
- F. Disk verification and repair.
- G. Kernel loads.
- H. Third-party LaunchDaemons load.
Correct Answer: B,E,F,G 🗳️
Review the screenshot, and then answer the question below.
You perform a default installation of Mac OS X v10.6, and then create an account for Chris.
The Chris account is a member of which group?
- A. workgroup
- B. admin
- C. wheel
- D. staff
- E. chris
Correct Answer: D 🗳️
Which procedure can help you identify an application that will run with Rosetta?
- A. Click the application icon, then choose Get Info from the Finder's File menu; if the Application Environment field says, "Rosetta", the application will run with Rosetta.
- B. Control-click the application icon, and choose Display Environment; if the Finder displays the Rosetta icon, the application will run with Rosetta.
- C. From the command line, run ls in the directory where the application resides; if the application type is X11, the application will run with Rosetta.
- D. Click the application icon, then choose Get Info from the Finder's File menu; if the Kind field says, "Application (PowerPC)", the application will run with Rosetta.
Correct Answer: D 🗳️
A standard user enabled FileVault on his account, and did not enter a hint for his account password in Accounts preferences. Now he has lost his account password. Which procedure can an admin user follow to let this user log in again?
- A. Log in to the admin user account, open Accounts preferences, click the Reset Password button, enter the admin user's password, and then reset the standard user's account password.
- B. Select the standard user account at the Login window, click the Reset Password button, enter the master password, and then reset the account password.
- C. Log in to the admin user account, change the privileges on the user's home folder, mount the home folder image using Disk Utility, and then reset the password in Accounts preferences.
- D. Log in to the admin user account, open Keychain Access, open the user's login keychain, and then let the user view the account password.
Correct Answer: B 🗳️
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