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Oracle 1Z0-1034-21 Exam Syllabus Topics:

Section	Objectives
Data Management and Customization	- Data objects and schema customization 1. Data relationships and constraints 2. Custom objects and fields - Business rules and automation 1. Workflows and business rules engine 2. Scripts and server-side logic
Security and Access Control	- Authentication and authorization 1. Roles and profiles 2. SSO and identity integration concepts
B2C Service Architecture and Fundamentals	- Oracle B2C Service (Service Cloud) architecture overview 1. Agent Desktop and administrative interfaces 2. Core components and data model
Development and Scripting	- B2C Service scripting and APIs 1. Connect PHP / APIs usage concepts 2. RightNow Object Query Language (ROQL) 3. Client-side and server-side extensions
Integration Concepts	- Integration approaches 1. REST and SOAP web services 2. Middleware and third-party integration patterns 3. Outbound messaging and event-driven integration
Deployment and Troubleshooting	- Configuration lifecycle management 1. Migration between environments 2. Diagnostics and logging

Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:

Question #1

In the logic. j3 file of a custom widget, a developer needs to make an AJAX request to a function "fetchData" of custom controller "cuatcontroi" and fetch data in JSON format. The developer has to pass value "25" as the searchtem parameter to fetch this specific record. Which is the correct script to implement this?
A)

B)

C)

D)

A. Option D
B. Option A
C. Option C
D. Option B

Reveal Solution Discussion 0

Correct Answer: D 🗳️

Question #2

You are creating the authentication portion of an add-in and have several options.
The agents will haveaccess to use the Connect Web Services (CWS) API and session authentication. Each agent will require a unique login to the system, and audit history should be aggregated by a unique agent.
Identify the correct way to handle authentication in an add-in.

A. Authenticate via staff account and session ID by calling prepareConnectsession.
B. Authenticate via username and password that are stored in add-in server configuration variables.
C. Authenticate via a single username and password that is stored in a text file included with the add-in.
D. Authenticate via a customized SAML authentication structure.

Reveal Solution Discussion 0

Correct Answer: A 🗳️

Question #3

Whichare three valid uses of the static methods available in where clause as an input argument?

A. Contact::first("Name.Last = 'Smith'")
B. Contact::last("Name.Last= 'Smith'")
C. Contact::find("Name.Last LIKE 'Harr%'")
D. Contact::get("Name.Last LIKE 'Harr%'")
E. Contact::find("Incident.Refno LIKE '2015-09-% ' ''
F. Account::first("Login LIKE 'Jo%'")

Reveal Solution Discussion 0

Correct Answer: A,C,E 🗳️

Question #4

Which is the correct syntax to place a message base <otstom_msg_xnput_label) in a form inputwidget in the Oracle B2C Service customer portal?

A. <ra:wiciget path="input/TextInput" label_input="#rn:mag: CU3TOM_M3G_INPDT_LABEL#" />
B. <m:widget path="input/TextXnput [VD1] " input_label="%rn:ni3g: CUSTOM_MSG_INPUT_IiABEL%" />
C. <rn:widget pafch="input/FormInpuf input_label="|rn:mag: CD3TOM_MSG__INPOT_IiABEL#" />
D. <rn:widget path="input/PormInput" label_input="%rnimag: OT3TOM_M3G_rNPTJT_LABEL%" />

Reveal Solution Discussion 0

Correct Answer: C 🗳️

Question #5

In a Widget Controller file, which is the correct way to capture the Contact ID (c_id) from the URL parameter, query the database to fetch contact details, assign contact details in the class variable, and access it in the view.php file?
A)

B)

C)

D)