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Anthropic CCA-F Exam Syllabus Topics:

Anthropic Claude Certified Architect Foundations (CCA-F) Sample Questions:

1. After investigating a billing dispute over 25+ turns, you've identified that duplicate charges occurred due to a payment gateway timeout triggering retry logic. The required refund ($847) exceeds your $500 authorization limit You need to call escalate_to_human, and the human agent won't have access to your conversation transcript. What context should you pass to enable effective resolution?

A) A structured summary: customer ID, root cause, refund amount, and recommended action.
B) The customer's original complaint verbatim plus the tool result excerpts showing duplicate transactions.
C) Your diagnosis and the refund amount only.
D) The complete conversation transcript with all tool results.

2. Your control_device tool manages smart home devices through external APIs. When a device doesn't respond within the timeout period, the tool returns an error. Production logs show that the agent simply tells users "the device is not responding" without offering helpful next steps. Which error response structure would best enable the agent to provide useful follow-up?

A) Set is_error: true with a structured technical error containing the device ID, timeout duration, and raw API response code for debugging purposes.
B) Set is_error: true with a brief "Device offline" message and provide a separate tool the agent can call to retrieve context-specific troubleshooting suggestions.
C) Set is_error: false with an optimistic message indicating the command was dispatched successfully but device acknowledgment is still pending.
D) Set is_error: true with a message explaining the likely cause and suggesting troubleshooting steps the agent can offer the user.

3. Your content curation agent discovers articles, analyzes each for relevance, then adds selected articles to themed collections. With separate discover_articles(topic), analyze_article(id), and add_to_collection(article_id, collection_id) tools, you observe 18+ sequential tool calls per request, causing latency issues. The agent must make editorial judgments about which articles fit a collection's theme - this requires seeing all candidates with their analysis scores simultaneously to select a cohesive set. What tool composition best addresses efficiency while preserving editorial judgment?

A) Create a discover_and_analyze(topic) composite tool that returns all candidates with their analysis scores, keeping add_to_collection separate for selective calls.
B) Add a preview_curation(topic, collection_id) tool that shows what would be added based on predefined rules, with an approve_curation() tool to confirm.
C) Keep all tools separate but implement response caching for analyze_article calls.
D) Create a curate_collection(topic, collection_id) tool that handles discovery, analysis, and selection internally using configurable quality thresholds.

4. During a billing dispute resolution, your agent successfully retrieves customer info via get_customer and order details via lookup_order, but when attempting to call process_refund, the tool returns a timeout error. The agent has enough information to explain the charges and verify refund eligibility, but cannot actually process the refund due to the backend failure. What approach best balances first-contact resolution with appropriate error handling?

A) Explain the billing confirm refund eligibility, acknowledge the system issue preventing immediate processing, and offer escalation or retry later
B) Implement automatic retries with exponential backoff for process_refund, keeping the conversation open until the refund is successfully processed
C) Escalate immediately to a human agent since the refund action cannot be completed
D) Confirm the refund will be processed and close the conversation, since the system has all necessary information to complete it automatically

5. Your MCP server includes archive_file(file_id) and delete_file(file_id) tools. Production logs show the agent calls delete_file when users ask to "remove old backups," but company policy requires archiving backup files. Both tools currently have minimal descriptions: "Archives a file" and
"Deletes a file." Which change most directly improves tool selection for this scenario?

A) Implement server-side validation that rejects delete_file calls for files tagged as backups, returning an error message suggesting archive_file.
B) Expand tool descriptions to clarify use cases, adding guidance like "Do not use for backup files" to delete_file.
C) Add a confirmation step that requires users to type "CONFIRM DELETE" before delete_file executes.
D) Add few-shot examples to the system prompt demonstrating that requests involving "backup" or
"old" should use archive_file.

Solutions: